Shipping policy

Shipping & Delivery

We strive to deliver your order promptly and provide the best possible shipping options based on your location and product availability.

Delivery Within the UAE

Delivery Time: 2–3 working days.

Free Shipping: Available on orders above AED 600 within the UAE.

For deliveries outside city limits or remote areas, additional shipping charges may apply. Our team will inform you of any additional costs before processing your shipment.

International Orders

We offer worldwide shipping to customers outside the UAE.

International shipping charges are calculated based on:

• Delivery destination

• Product size and weight

• Shipping method

• Fulfillment location (UAE, Portugal, or USA warehouse)

As international shipping rates vary depending on these factors, our customer service team will confirm the final shipping cost with you before dispatch.

Please contact our customer care team for an accurate international shipping quotation.

Customs & Import Fees

Any customs duties, taxes, import fees, or clearance charges for international shipments are the responsibility of the consignee unless otherwise stated.

Delivery Delays

While we always aim to deliver your order within the estimated timeframe, unforeseen circumstances such as customs clearance, weather conditions, or carrier delays may occasionally affect delivery times.

If you experience a significant delay, please contact our customer service team, and we will assist you.

Worldwide Shipping

No matter where you roam, we’ll help get your adventure gear to you. Our team will work with you to arrange the best available shipping option for your location.